Frequently asked questions

What are the dealer pricing tiers and margins?

We offer Tier 1 / Tier 2 / Tier 3 dealer pricing with target margins of 20-30% on our Basecamp trailer. Request our current price sheet from sales@addaxoutdoors.com.

Is there a Minimum Order Quantity (MOQ) for trailers?

No. Our dealers can start with just one order, but our most successful dealers start with an order of at least 4. 

Do you offer demo or floor model discounts?

Yes, depending on availability. 

What’s the lead time from PO to delivery?

Standard lead time is 30 days from PO and deposit. Seasonal demand may extend lead time; your rep will confirm an ETA at time of order.

How is freight handled?

We ship FOB Destination Typical freight is $500-$1,000 per unit or $2,000-$5,000 per tuck. We can consolidate shipments. Dealers may arrange their own freight if preferred.

Do trailers ship fully assembled?

Yes, trailers ship assembled and pre-delivery inspected. Accessories (RTTs, awnings, etc.) may ship installed or boxed depending on configuration.

What documentation is included (MSO/VIN)?

Each trailer includes a Manufacturer’s Statement of Origin (MSO) and a VIN. Body type is listed as Recreational Trailer per our specs. See the MSO guide included with the shipment.

What wiring/brakes do your trailers use?

7‑pin RV connector. Our trailers do not come equipped with any electric brakes due to their weight being below 2,000 lbs as a utility trailer. 

Do you have a MAP policy?

Yes. Our Minimum Advertised Price (MAP) must be observed across online and in‑store ads. 

Do you offer co-op marketing funds?

While we don’t normally do something like this, we are always open for ways to further support our dealer partners.

Are floorplan financing options available?

We offer and work with Fast Track Floorplans, LLC. https://www.ftfinancing.com

What training and merchandising support is provided?

We provide digital assets (photo/video), spec cards, and a 30–45 minute virtual sales training session.

How are warranty claims handled?

One of two ways:
- Filling out the form on our warranty page.
- Reaching out to your dedicated ADDAX Dealer Representative to start the warranty claim. 

How are replacement parts ordered?

One of two ways:
- Filling out the form on our warranty page.
- Reaching out to your dedicated ADDAX Dealer Representative to start the warranty claim. 

Do you allow dealer-installed options?

Yes, as long as they follow our installation guides. Improper installs will void related warranty coverage.